Shipping Policy – Daily Fresh Atta
Introduction
At Daily Fresh Atta, we are committed to delivering fresh, high-quality chakki atta to your doorstep in a timely and hygienic manner. This Shipping Policy outlines our delivery process, timelines, and terms.
Delivery Locations
- We currently deliver in Kharghar and nearby areas in Navi Mumbai.
- Orders outside our service area may not be accepted or may require special arrangements.
Delivery Time
- Orders are typically delivered within same day or next day, depending on order time and availability.
- Orders placed late in the day may be delivered the following day.
- Delivery timelines may vary due to high demand, weather conditions, or unforeseen circumstances.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are prepared fresh to maintain quality and hygiene standards.
- Once the order is processed, it cannot be modified or cancelled.
Delivery Charges
- Delivery charges (if applicable) will be displayed at checkout.
- We may offer free delivery on selected orders or promotional offers.
Failed Delivery Attempts
- If the customer is unavailable at the time of delivery, our team may attempt re-delivery.
- Additional delivery charges may apply for repeated delivery attempts.
- If delivery fails multiple times, the order may be cancelled without refund.
Contactless Delivery
- We may offer contactless delivery for safety and hygiene.
- Customers are requested to provide accurate delivery details and contact information.
Order Tracking & Support
- For order updates or delivery queries, you can contact us at:
Email: support@dailyfreshatta.com
Delays in Delivery
While we strive to deliver on time, delays may occur due to:
- Traffic or weather conditions
- High order volume
- Operational challenges
We appreciate your understanding in such situations.
Incorrect Address
- Customers are responsible for providing accurate delivery details.
- We are not responsible for delays or failed deliveries due to incorrect addresses.
Damaged or Incorrect Delivery
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
- We will review and provide a suitable resolution (replacement or refund).
Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.
Contact Us
Email: support@dailyfreshatta.com
Address: Shop No. I-30, Shah Arcade CHS, Sector 6, Kharghar, Navi Mumbai, Maharashtra